0322-6556885
At Bioaqua.pk, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you visit our website or purchase food supplements, health, or beauty products from us. By using our website, you agree to the terms described below.
We collect only the information necessary to process your orders and provide a smooth shopping experience. This includes:
Name
Phone Number
Email Address
Shipping Address
WhatsApp Number
Website Usage Data (such as pages visited and device type, collected through analytics tools)
We do not collect CNIC numbers or any sensitive financial information through our website.
We collect your information through the following methods:
Order Form on Our Website
WhatsApp Communication
Phone Calls Made by You to Our Support Team
This information is collected only when you voluntarily provide it.
We use Google Analytics to understand how visitors use our website, which helps us improve our services and user experience. Google Analytics may collect device information, location (approximate), browser type, and website interaction data.
No personally identifiable information is shared with Google.
Your information is used strictly for:
Processing and confirming your orders
Delivering products to your address
Responding to your queries on WhatsApp or phone
Improving website performance and customer experience
Ensuring smooth operation of our services
We do not send promotional SMS, emails, or marketing messages.
We respect your privacy and do not sell, rent, or share your personal data with any third parties for marketing purposes.
Your information is not shared with any external companies except those directly involved in delivering your order (e.g., courier companies, if needed). Even in those cases, only the essential details required for delivery are shared.
Your data is safely stored in our website database, which is protected using industry-standard security measures. We take reasonable steps to:
Prevent unauthorized access
Protect against data loss
Ensure secure handling of all customer information
While no online system is 100% secure, we continuously work to maintain strong data protection.
You have full control over your data. You may:
Request to view the personal information we have stored
Request corrections to your personal data
Request complete deletion of your data from our system
To make any such request, simply contact us through WhatsApp or email.
We do not retain your data longer than necessary for order processing and business operations.
Our website may use cookies to improve performance and provide a better browsing experience. Cookies help us remember your preferences and analyze website traffic.
You can disable cookies through your browser settings if you prefer.
From time to time, we may update this Privacy Policy to reflect changes in our services or legal requirements. Updates will be posted on this page with a revised date.
If you have any questions or requests regarding this Privacy Policy or your personal data, you can contact us anytime:
Bioaqua.pk – Customer Support
WhatsApp: 0322-6556885
Email: contact@bioaqua.pk
Phone: 0322-6556885