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Welcome to Bioaqua.pk. By accessing or placing an order through our website, WhatsApp, or phone, you agree to the following Terms & Conditions. Please read them carefully before making a purchase.
Bioaqua.pk is an online store offering food supplements, health products, and beauty items. All products sold through our platform are intended for personal use.
We reserve the right to update these Terms & Conditions at any time. Any changes will be posted on this page.
Customers can place orders through:
Our website order form
Phone call
Before placing an order, please review product descriptions, pricing, and policies.
Once an order is confirmed, our team will contact you (if needed) to verify details such as address or product preferences.
All prices listed on Bioaqua.pk are in Pakistani Rupees (PKR).
Payment methods include Cash on Delivery (COD) or any other method we may offer in the future.
Prices may change without prior notice, but confirmed orders will not be affected.
We deliver across Pakistan through trusted courier services. Delivery time is typically based on your city and courier service availability.
Customers must provide accurate contact details and address to avoid delivery issues. If a parcel is returned because of incorrect information or repeated failed attempts, the customer may be responsible for re-shipping costs.
Our products include imported and locally available supplements and beauty items. While we aim to provide accurate descriptions, images, and details, there may be slight variations due to packaging updates or supplier changes.
Important:
Our supplements are not medicines.
They are not meant to diagnose, treat, cure, or prevent any disease.
Results may vary from person to person.
Bioaqua.pk is not responsible for misuse of products or failure to follow usage instructions.
Due to the nature of health and supplement products, we follow strict hygiene rules:
Products cannot be returned or exchanged once opened or used.
Returns may only be accepted for damaged, defective, or wrong items, provided the customer reports it within 48 hours of delivery.
Items must be returned in their original, unopened packaging.
We reserve the right to approve or decline return requests after verification.
Customers may cancel their order before it is shipped.
Once the parcel has been dispatched, cancellation may not be possible.
Bioaqua.pk is not liable for:
Allergic reactions or side effects from using any product
Incorrect usage or overconsumption
Delays caused by courier companies
Losses resulting from inaccurate customer information
Customers should consult a medical professional before starting any supplement if they have medical conditions, allergies, or are on medication.
When using our website, you agree to provide accurate and up-to-date information. Any misuse, fraudulent orders, or suspicious activity may lead to account restrictions.
We protect customer data as described in our Privacy Policy. We do not sell or misuse customer information.
All website content — including text, images, logos, and product descriptions — is the property of Bioaqua.pk. Unauthorized reproduction, copying, or redistribution is not allowed.
For support, complaints, or order-related queries:
Bioaqua.pk – Customer Support